Shipping policy

Shipping

At Sweetwater Charms & Co., every item is handmade or thoughtfully curated with care. Because many pieces are crafted to order, please allow 1–2 business days for processing before shipment.

We ship primarily via USPS, with UPS or FedEx available upon request. Shipping costs are automatically calculated at checkout based on your location and order weight. Most U.S. orders arrive within 2–5 business days after shipping.

We happily ship worldwide! Please note: international customers are responsible for any import duties, taxes, or customs fees determined by their local authorities. These costs are not included in your product or shipping total. Once your order leaves the United States, we are not responsible for transit delays, losses, or damages.

Because our products are handmade or customized, small variations from product photos are normal and add to each item’s uniqueness never reducing quality or value.